A luxury hotel chain, Four Pillars presents six locations for holidaymakers breaking in Southern England. With amenities like in-room dining services, professional day spas, and specialised themed breaks, the upscale hotel demands high degrees of social aptitude and service from labourers. The hotel chain hires only the best candidates for each job to ensure high quality customer service. While most hotel work primarily centres on customer service, onsite kitchen and grounds departments may relax requirements in favor of technical abilities. Promoting growth from within, various programmes remain available for employees to accelerate entry-level roles into permanent careers.
Four Pillars Hotels Positions and Pay Scales Information
Each location may require diverse expectations for candidates. Depending on specific title, requirements may include valid driving permits, A-Level education certificates, and meeting the minimum age of 16. Many labourers report hiring processes taking a couple weeks, while some report longer procedures spanning a couple months. Positions often available for interested applicants remain listed below:
Room Attendant – Maintaining the cleanliness of hotel corridors and individual guest rooms, housekeeping staff present professional and kind demeanors to the public. Normal workweeks consist of five shifts over seven-day periods. As shifts remain during the day, applicants may enjoy great work-life balance. The company desires individuals who pay attention to details, work well under pressure, and demonstrate reliability. Specific cleaning duties entail dusting and ridding cobwebs, bed arrangement, bathroom detail, stocking personal care products, and sweeping. Room attendants must also abide by health and safety standards and remain able to spot maintenance issues. With wages beginning at minimum national standards, housekeeping personnel enjoy occasional tips.
Bar Assistant – Applicants must stand at least 18 years of age due to alcohol sales requirements. Typical responsibilities include stocking and organising alcohol and related accompaniments, cleaning, and cordial interactions with customers. Consistency and accuracy remain important for bar assistants in order to please customer palates. Multitasking remains vital to carry out customer interactions while executing dishwashing and drink-making procedures. Hours typically include day shifts for new hires, as busier night shifts remain priority for senior staff. Assistants generally earn minimum salary allowances. Tips greatly increase earning potential. Bar assistants demonstrating initiative and desire for more responsibility may garner titles increasing pay and seniority.
Night Auditor/Porter – Night auditors support night supervisors. Main duties involve security checks, processing monetary transactions, and maintenance and upkeep of public areas within hotel grounds. Applicants should possess full and clean driving licenses, as the job sometimes requires driving to complete company tasks. Some experience in related positions elevates chances of hire, though candidates with the proper skills may gain employment through some demonstration of teamwork and customer service ability. Beginning pay hovers around £9.00 per hour.
Four Pillars Hotels Job Benefits
Common for hotel labourers, complimentary meals and discounts on rooms and travel persist for Four Pillars Hotels workers. Employees also receive awards for multiple years of service, which include free two-night breaks at one of the six locations. Extensive training also remains available for hardworking employees including specific classes for long-term associates. Pension schemes, annual social events, extended holiday with tenure, and free parking also represent great opportunities for qualified employees. Some hotel locations offer live-in accommodations along with childcare vouchers for eligible workers, as well.
With six specialised locations, the hotel offers detailed services for each guest. Employees must remain capable of multitasking and providing stand-in assistance to coworkers when needed. While entry-level opportunities generally require no prior experience, candidates with varying levels of expertise often receive higher starting wages and become first in line for promotional considerations. Once hired, full training affords new workers with adequate skills to excel within hotel teams. Demanding job environments require quick and intelligent reactions to unexpected tasks and difficulties. Taking initiative demonstrates personal worth and usually offers labourers prime positioning within the company.
Gainful employment with Four Pillars Hotels proves accessible via online applications. With options to upload resumes in addition to standard applications and cover letters, applicants fare well in the hiring process by providing multiple hiring documents. As job openings fill rapidly due to exclusive locales, job hunters seeking employment with the hotel should peruse job openings daily in order to gain priority over competition. Hiring managers typically favor onboarding applicants displaying clean-cut appearances in addition to sound speaking abilities.
Four Pillars Hotels formed in 1974. In 2013, the upscale hotel became the property of the Starwood Capital Group. The American holding company began in 1991 and grew to create Starwood Hotels & Resorts by 1995. With great momentum, the group continued to diversify investments with purchases including casinos, upscale malls, and banks.
Indicative of elegance, Four Pillars Hotels offers restaurant and bar services, spa treatments, swimming pools, and fully equipped gyms. Guests may also reserve rooms with private dining services. Additional offers occur intermittently, such as champagne and caviar spa packages and fishing breaks. With facilities to accommodate wedding events, the luxurious hotel chain also rents rooms for business meetings and additional company functions.
In a collaborative effort with similar hotels under the operation of Starwood Capital Group, Four Pillars Hotels contributes to massive yearly turnover. The group possesses about £25 billion in assets. Each investment undertaken by the firm must sit no lower than £35 million to ensure potential for profits. The holding company recently garnered awards for European Firm of the Year as well as North American Firm of the Year, solidifying global presence of the firm.
Minimum age to work at Four Pillars Hotels: 18
Official Site: www.four-pillars.co.uk/careers/