Founded in Hong Kong, HSBC earns most profits from Hong Kong and Asia-Pacific regional operations. The financial services organization strives tirelessly to become the leading international bank, which HSBC employs a two part strategy: First, HSBC focuses on expanding into emerging markets and gaining greater presence in established markets. Second, the financial services organization only invests in retail banking in markets with proven ability to reach profitability scales. Committed to growing as an international bank, HSBC allocates profits to retained capital, variable pay, and dividends.
HSBC Job Titles and Salary Information
With an expansive network and host of services, HSBC offers interesting and varied opportunities companywide. The financial services organization provides job options to job seekers at every career stage. Entry-level workers and seasoned professionals may discover rewarding opportunities with the international bank. HSBC typically requires applicants to meet the minimum age of 18 years old to work. Catering to fresh talent, HSBC offers excellent hiring opportunities to graduates. HSBC needs workers to fill roles in call center support, retail, and professional capacities. Jobs commonly for hire at HSBC include:
Cashier –A cashier serves as the first point of contact with a customer. HSBC Cashiers evaluate and address customer needs in helpful, efficient, and timely manners. Friendly, personalized service remains essential for every customer interaction and cashiers must always maintain professionalism. Other HSBC cashier duties include monitoring self-service equipment and identifying and reporting errors and irregular transactions. Cashiers need to uphold high levels of quality and ensure accuracy of work. HSBC seeks workers with high energy, strong communication skills, and open availability. Cashiers generally make between £6.50 and £8.00 an hour.
Customer Service Officer –Customer service officers provide high-quality service and discover and promote new sales opportunities. HSBC customer service officers often need to meet targets, make deadlines, and improve performance. Additional duties include undertaking individual and business reviews, and ensuring accuracy of processes and procedures. Customer service officers with HSBC typically make between £15,000 and £25,000 per year. Pay rates often vary by specific duties and length of time with the company.
Business Specialist – Business specialists build relationships with retail and commercial customers and provide high-quality service at all times. Key duties include ensuring referral processes, driving cross-sales penetration, and maximizing sales opportunities for HSBC. Business specialists need to adhere to all company regulations and data protection rules. HSBC seeks attentive, personable associates to work as business specialists. Annual salary options range from £35,000 to £65,000.
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Benefits of Working at HSBC
A great company to work for, HSBC provides generous, customizable work benefits packages for qualified workers. HSBC benefits packages include programmes and schemes for finance and protection, healthcare, and leisure and lifestyle. Financial savings benefits include contributory pension schemes, group income protection, critical illness coverage, life assurance, life insurance, and performance-related bonus schemes. For health and wellbeing, HSBC provides private healthcare plans, dental coverage, health assessments, and employee assistance programmes. To support a great work/life balance, HSBC offers generous holiday entitlement, childcare, retail vouchers, car breakdown coverage, and fitness club memberships.
In addition to job benefits packages, HSBC offers excellent advancement opportunities. Committed to employee success, HSBC provides training and support at every level of employment. Associates enjoy a mixture of formal training and on-the-job coaching. Upon hire, workers may access paid training. After initial training, HSBC offers ongoing mentoring. The financial services organization also actively supports employees transitioning into different roles and facilitates progress through specialized development programmes.
With over 6,600 offices globally, HSBC operates as the largest banking and financial services organization in the world. The banking giant maintains operations in more than 80 counties and continues to expand into new markets. Key markets HSBC serves include Europe, the Asia-Pacific region, the Middle East, Africa, North America, and Latin America. A large employer, HSBC staffs over 300,000 team members worldwide.
HSBC serves roughly 58 million customers each year. Boasting four global businesses, HSBC offers retail banking and wealth management, commercial banking, global banking and markets, and global private banking. The international bank operates under the company values of inviting new ideas, connecting with customers, and ethical business practices. Serving individuals and families to governments and large corporations, HSBC acts as one of the most valuable and versatile brands in the banking industry.
In the 1860s, Thomas Sutherland saw the need for local banking facilities in Hong Kong. In 1865, Thomas opened Hong Kong and Shanghi Banking Corporation. Colloquially known as HSBC, the bank offered international banking services to the local Hong Kong area. Immediately after opening, HSBC began expanding operations by opening international branches and adding new services for customers. The HSBC network reached Europe and North America but focus remained on building representation in China and the Asia-Pacific region. An industry leader, HSBC established the first bank in Thailand and printed the first Thai banknotes. Heading into the new century, HSBC served as the number one financial institution in Asia. In the 20th century, HSBC expanded into the east, and by the end of the century, HSBC stood as one of the leading banks in the world. HSBC continues to expand across the globe and maintains major operations in the Asian-Pacific, United States, and U.K.
HSBC offers a diverse array of financial services. Focused on four business areas, HSBC offers retail banking and wealth management, commercial banking, global baking and markets, and global private banking services. Commercial banking helps small business, individuals and dependents manage wealth. Global banking and markets provides financial services and products for corporations, governments, and institutions. Private banking serves high-net-worth clients with wealth management.
Parent company HSBC Holdings plc manages all HSBC operations. A publicly held company, HSBC Holdings trades on the LSE as HSBA and the NYSE as HBC. Each year, the holdings company brings in about £46 billion in revenues and roughly £9 billion in profits. Total equity stands at about £108 billion. Headquarters for HSBC Holdings plc reside in London, England, UK.
Minimum age to work HSBC: 18
Official Site: www.jobs.hsbc.co.uk/